FAQ

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Questions and Answers

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How can I contact you?

You can reach us through our support email at [email protected], via our telephone helpline listed on the website, by contacting our online support in the user chat, which you can see whenever you are on this site or trading on the platform, or by completing the contact form on our ‘Contact Us’ page.
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What should I do if I lose my account login or password details?

If you forget your login details, please use the 'Forgot Password' link on the login page to reset your password, or contact customer support for assistance with account recovery.
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Do you provide clients with webinars or any promotional materials?

Yes, we offer a variety of educational resources and promotional materials on the FXRoad trading platform. Our platform is designed to cater to traders of all levels, so clients of all levels of experience may find something useful for themselves.
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How can I update my personal information, such as new documents, email address, or phone number?

To update your personal information, log in to your account dashboard and navigate to the “Edit my profile”, where you can update your personal details.