FAQ

fxroad.com - Image

Questions and Answers

common-stuff

What are the steps to add funds to my FXRoad account?

To add funds to your account, log in to the platform, go to the Deposit tab, enter the desired amount along with your credit card details, and the funds will be immediately available in your account balance.
common-stuff

Which currencies can I use to make a deposit?

You can set up accounts in EUR and USD, and the currency used for depositing must match the account's currency. If you wish to change your account's currency, please reach out to our Customer Support Team for assistance.
common-stuff

What is the minimum deposit required?

The minimum deposit is 250 EUR.
common-stuff

How do I withdraw my funds?

It's straightforward! Go to the "My Account" section of your account, select the amount you want to withdraw, and click "Confirm." We will process your withdrawal within three business days and send you an email confirmation. Once the request has been approved, please allow 5 to 7 business days for the funds to appear in your account. To view all your financial transactions, including deposits and withdrawals, go to the "Transaction History" section of your account.
common-stuff

Is there a minimum amount for withdrawing funds from my account?

Yes, the minimum amount for withdrawals funds via wire transfer from your account is 50 EUR.
common-stuff

Are there any charges for deposits or withdrawals?

The Client is responsible for paying any banking or payment service provider fees, charges, costs, or conversion charges associated with their deposits or withdrawals. The Company does not impose any fees for deposits or withdrawals.